Will I receive the same product that I see in the picture?

Pictures may have a slight color difference due to different light intensity or display

What are the Convenient Payment Methods to shop here?

1. Credit Card

  • Buyers can pay securely by their credit/debit card (including Visa and Mastercard).

2. Apple/Google Pay

  • If you are buying from your phone, you can pay through Apple/Google pay.

3. Paying with PayPal

  • PayPal supports you to send payment quickly and securely on-line.
  • Once your order is submitted, you will be redirected to PayPal’s site where you could make the payment.
  • You can trace your payment using your PayPal account.
How can I return an item?

Return Process:

In the event you decide to return your item for a refund, please send it to our designated warehouse within 30 days of receiving it. Once we receive the returned item, we will process your refund within 7 days. Please allow 7-15 working days for the refunded amount to reflect on your credit card, as the timing may vary depending on your bank.

Damaged or Incorrect Items:

If you receive a damaged or incorrect item, please notify us immediately and provide a photo as evidence. We will prioritize your request and aim to resolve the issue within 3 working days. In such cases, we will send you a replacement item at no additional cost.

Customer-Initiated Damage:

Please note that we are unable to provide compensation or accept returns for items that have been damaged by the customer themselves.

Where can I ship my order?

Once shipped, you will receive a Shipment Confirmation email with a tracking number.

We ship to all US territories and APO/FPO/DPO addresses. Orders shipped to PO Boxes are sent via First-Class Mail, USPS Priority Mail, and UPS SurePost. Unfortunately, we cannot offer express shipping for these locations.

We would like to provide you with essential information regarding our shipping policy:

Order Processing Time:

Once you place an order, our dedicated team will process it within 1-2 business days. During peak periods or promotional events, it may take an additional day to process your order.